<p>If the user is not available at the service location or does not respond at the scheduled time, it will be marked as a No-Show.</p><p>No-shows are non-refundable.</p><p>💳 Advance / Online Payments</p><p>Advance payments are non-refundable for late cancellations or no-shows.</p><p>Eligible cancellations will receive a refund to the original payment method within 5–7 business days (or app wallet, if applicable).</p><p>🔄 Rescheduling</p><p>Free rescheduling is allowed before the cancellation window.</p><p>Rescheduling within the restricted time may be treated as a cancellation.</p><p>⚠️ Service Provider Delays</p><p>If the service provider cancels or is delayed beyond the allowed time, users are eligible for a full refund or free reschedule.</p><p>🛠️ Policy Updates</p><p>The app reserves the right to modify this policy at any time.</p><p>Updated policies will be reflected in the app.</p><p>💡 App Tip</p><p>Display a short version during booking like:</p><p>“Free cancellation up to 24 hours before service time.”</p><p>If you want, I can:</p><p>Create short in-app popup text</p><p>Customize by service category (spa, home repair, medical)</p><p>Add legal-friendly Terms &amp; Conditions wording</p><p>Just tell me 👍</p>